Help & Questions

Thank you for visiting Guilty Entertainment.

We are committed to making your experience with us as smooth and reliable as possible. Below are answers to some of the most common questions regarding orders, shipping, returns, and general inquiries.

Orders

Once your order is placed, you will receive a confirmation email. After your order has been processed and shipped, you will receive a second email with tracking information.

Shipping

Shipping times may vary depending on your location and product availability. Please make sure all shipping information is entered correctly at checkout, as Guilty Entertainment is not responsible for delays caused by incorrect address details.

Returns & Exchanges

All sales are final. If your order arrives damaged or if you receive an incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue so we can review it and assist you.

Product & Sizing Information

We encourage customers to review all product descriptions and sizing details before purchasing. If you have questions about fit, materials, or product information, please contact us before placing your order.

Collaborations & Brand Inquiries

For collaborations, music-related inquiries, event opportunities, or general brand questions, please contact us directly using the information below.

Contact

For customer support and general inquiries, please contact:

Email: bookings@guiltyent.com

We appreciate your support and thank you for being part of Guilty Entertainment.